APPOINTMENT POLICY
 

To allow ample time for all patients and scheduled surgical procedures we operate primarily by appointment. Emergency cases always receive top priority, which is why an occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience drop-off appointments are available. A 'drop off' means you can bring your pet in at the time that works best for you and leave him/her with us for a few hours. Usually we will ask you to drop off in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, they will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room. If you need a leash or pet carrier please notify our receptionist and one will be provided.

PAYMENT POLICY
  We require full payment at the time that services are rendered. We accept Visa, MasterCard, Discover and Care Credit as well as cash and personal checks. Unfortunately, as of Janurary 2010 ,we are no longer able to accept American Express.
 
 
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